Fare display is the command to view a list of fares between two cities. Fare display shows fares irrespective of availability and all quoted fares are displayed without taxes.

Below is the basic command to view Fare Display.

FDSINTYO

Fare display between Singapore and Tokyo.

In the above example, you can see all fares between Singapore and Tokyo are displayed in ascending order for all various airlines operating on this route.

The fare display can be explained as below.

CX – Stands for Carrier or Airline

Fare SGD:- Fare and Currency code is displayed in which the fare is quoted.(If you observe R next to the Fare stands for return fare if there is no R displayed then it will be considered as One-way fare)

Fare Basis:- Fare basis code for the Fare

C:- Class of booking or Booking designator code.

AP:- Advance purchase requirement if any.

MIN/ MAX:- Minimum and Maximum stay requirement.

Seasons:- Seasonality condition for fare if any.

MR:- Whether the fare is mileage based or routing based.

GI:- Global indicator for the fare.

Now that we know how to check and read fare display, We will now see how to modify a fare display as per requirement and how to check for fare rules, routing rules using a  fare display.

In Below example, we will see how to check for a fare display for a particular airline and further we will add a modifier to check return fares only.

FDDXBLHR/EK-RT

Now if you observe above image you will see all fares above are on EK (Emirates ) and all fare are return fares since a letter “R” is next to all the fares which is the indicator for return fares.

Apart from checking for fares a fare display also serves other purposes like checking for fare rules, fare routings, etc.

Below is the command to check for fare rule while using fare display for fare on line number 1.

FN*1

Fare Notes for line no 1 of Fare display.

If you see above image all fare rules for the fare basis on line number 1 are displayed. However, if you need to check for a particular fare rule you need to specify the corresponding fare rule number. Suppose if you want to check for penalties which is fare rule no 16. You can enter below follow up command.

FN*1/16

Fare Note no 1 and Fare rule no 16

Suppose if you need to check for a routing for a fare you can do by entering below command, the routing command is useful when checking fare for a long route where multiple airlines are involved.In below example, we are checking for a Fare from Frankfurt Germany to Bakersfield USA on Lufthansa. This airline does not have a direct flight to Bakersfield but does offer a fare with its codeshare partner however you need to know through which city the fare is applicable and with which codeshare partner airline.

FR*1

Fare Routing for line number 1

If you observe above image you will see different routing options with various airlines which can be combined with Lufthansa flights going via Chicago, Washington, Cleveland, New York and Newark and further connecting flights on United to final destination Bakersfield.

Now that you know how to check for routings we can also check for the required class of booking or RBD for the codeshare connecting flight.

Below is the command for same.

FDC*1//UA

FOCAL POINT SHOPPING

Further now we will learn how to use focal point shopping.Focal point shopping is the latest enhancement made to Galileo which allows you to search for the lowest fare on any airline for a particular route.Unlike Best buy command which is limited to booked itinerary only the focal point shopping command searches for the least fare on all possible airlines and provides different routes between two cities.

Below is the basic command to check for fares using focal point shopping.

FSPAR15JULLHR

Focal point shopping command provides various fare option for the specified route.

In the above example the on entering the command the system displays all possible options between Paris and London in ascending order as per price. To View more options you can scroll up and down using MD command and MU commands.

To book or sell a seat simply tab to FSK(Focal point shopping sell) command next to the desired option and hit the enter key.

Once you tab to the FSK command and hit enter a seat is sold as below you can use the redisplay command to check the sold itinerary.

Now suppose you have already made a reservation and want to check if there are any alternate cheaper options for the booked itinerary. You can simply enter below FS command and you will see alternate options and can rebook if required.

FS

If you observe above example we have made a reservation from Paris to Reno with Delta and Alaskan airline and used the FS command to check for the lowest fare on the sold itinerary. You can see the first option says unable to fare quote best buy which means there is no through fare between Paris and Reno on Delta and Alaskan airline. Hence the system responds as unable to quote fare and offers an alternate option. The second option is with United Airlines. If you want to check for more options with better connections you can simply enter MD command to scroll down.

Below is a chart explaining various Focal point shopping modifier commands which will help you to narrow down on search criteria.

With this, we come to and end of  this module and hope you have found this module useful.Do leave a comment or feedback and let us know in case if you have any queries or suggestions.

Time Table: –  Now we will learn how to check timetables for a particular day, airline or routing.

The Command to Check timetable is as below.

TTBOMDEL

In above command,

TT – Is indicator for Displaying Time Table.

BOM – Is Three letter IATA code for Mumbai.

DEL – Is Three letter IATA code Delhi.

In above command, since the date is not specified the system assumes you need timetable starting today. On entering above command all flights between the city pair will be displayed as below.

We have explained above timetable display as below.

09JUL17-05AUG17– Is the by default range that has been picked up by the system since we have not specified any.

MTWTFSS– Are the days of the week, i.e.:- Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday. A number below this specify the flight operates on the particular days only. For eg:- The first flight operates on all days whereas there are flights which operate on particular days only.

Mumbai / Delhi:-  City Pair chosen for displaying timetable. Timings displayed are local times of particular city and are as per 24hour clock.(for eg :- 1800 hrs)

Next to time is the Airline Code and flight number, the First line shows 6E 154  which stands for Indigo flight no 154.

At the very end is the equipment code or aircraft type. You can decode the same by doing command.ED 73H.

*C at the very end states the airline has linkage with Galileo GDS and is synched with airline system.

So now you understand how to look up timetable you can also specify as per airline and date as per below.

If you see in above command we have specified date as 08^th of August and airline as SQ (which stands for Singapore airlines) hence all flights

This command shows you that Singapore airlines operate three flights between Singapore and Mumbai between 08^th of August through 4^th of September. SQ 426 operates only on Friday, Saturday and Sunday leaving at 525 am in the morning whereas other two flights are daily flight leaving 740am and 7pm respectively.

Below is a list of modifiers which can be utilized for displaying timetable.

Now that you know how to encode, decode and check for timetables we will learn further on how to check flight availability and how to sell flights.

Emulating

Emulating is a command that you need to make to enter your agency Pseudo city or work area.Galileo designates a particular pseudo city code for every agency a big travel agency may have many locations and hence may have multiple Pseudo city codes for every location.Emulating into a PCC (pseudo city code) helps the Airlines, IATA, BSP  to identify reservations of a particular agency. Having multiple PCC’s is also beneficial for travel agencies with several locations.

In order to start working one has to emulate into the designated PCC.Below steps explain how to emulate into your PCC.

Step 1 :-

SEM/3T6A/AG

Explanation:- Sign on emulating (SEM) into pseudo city code 3T6A agent (AG) mode.

Please see image below.

Once you enter above command you will now be able to use the system to check availability, make a new reservation, etc. However in case you have multiple pseudo city codes and want to emulate in both the pseudo city codes at the same time then you have to use work areas. Work areas may not be useful for agents with singular PCC but it can be useful for agents running big operations who have various PCC codes segregated as per locations

The command to check work areas is as below.

OP/W*

Once you perform above command you will notice you have 5 work areas in the above image which are work areas A, B, C, D, and E.Out of which against work area A you will notice AG/3QF6 and indicator active. This means work area A is in use which is your current work area and all other work areas indicate AVAIL or available, which means all other work areas are available and can be utilized.

Presuming you are working in a Multinational travel agency or a TMC like Carlson Wagonlit or American express which has various offices locally and internationally and wants to check a cheaper fare option or availability from a different location but do not want to ignore the current work which you are doing. At such time you can use multiple work areas instead of ignoring the existing reservation and re-working.

The command to change the work area is S and the work area which you want to change to. In the above scenario, the consultant wants to emulate to work area B hence SB or switch to work area B.

However, if you notice carefully in the above image you will see that the response from the system is A out ad B in but not authorized. This means that although you have switched area the work area has not been emulated hence you will have to emulate again by entering the required PCC code. In the above case, the agency has multiple PCC’s and the consultant wanted to emulate from 3QF6 to 3T3T. Now the consultant will be able to work in both the PCC’s and can switch back and forth between them as and when required.

Now if you again check work areas you will notice now areas A and B both are emulated and B is active and A is emulated but not active while work areas C, D, and E are still available. In this way, you can emulate and work in multiple work areas without affecting the current work.

With this we come to an end to this chapter do take a small quiz and let us know if you have any queries, views or suggestions.