How to Quote fares using Amadeus Part I

In this lesson, we will learn how to quote for Fares in Amadeus. This lesson will cover how to quote for the fare for an itinerary, how to quote cheapest fares for a booked itinerary and how to get best fares for a route. We will start with the simplest first. 

How to quote fares for an itinerary.

To quote fares for an itinerary in Amadeus we use the FXX command.

FXX

This command will display the fare for the sold class of booking, This command won’t give you the cheapest fare for the itinerary. In case the fare is not available for the class of booking sold then the system will return with a message that no fare available for the booking class. Hence it’s not recommended to use this command unless you are looking for a fare on a particular class of RBD only.

Now if you observe above image you will notice we wanted fare on “R” class so command FXX was used which displayed the fare for the same class. 

FXX only displays fare for a certain itinerary however if you want to save that fare to create a TST for your pnr you need to enter the FXP command. This command saves the fare for the chosen itinerary. This command is useful when a passenger has specifically requested for a particular class to be booked in spite of lower fare being available, this happens when a traveller is looking for a particular type of fare which allows him to change or cancel without too many penalties. In above case lower fare was available but since “R” class of RBD/Booking allows more flexibility we booked the same. 

Below is the command to save fare for the booked class.

FXP

Now in case if one wants to know the lowest fare for the itinerary then there is a slight variation to the command. 

FXR

This command displays the lowest fare for the itinerary. Even if you have booked on a higher fare this command will display the lowest fare possible for the itinerary.

If you notice above the system has rebooked the itinerary for the Lowest economy class fare. Now suppose if you wanted to know the lowest business class fare or lowest First class fare for the itinerary then in that scenario we can use the same command with slight variation as below.

FXR/KC

If you notice the above image the class of booking booked initially was “K” which changes to “I” automatically after we use the FXR/KC command.

Now if you want to know the best first-class fare for the same itinerary then we can use below command with similar variation but we will use /KF instead of /KC.

FXR/KF

If you notice the above image the class of booking booked initially was “I” which changes to AI” automatically after we use the FXR/KF command.

Now that you know how to check for Airfares in Amadeus next we will learn a few more commands which will be used on daily basis.

The FXB command is used to get lowest fare for the booked itinerary on the same airline. Like FXR this command will get you the best fare but unlike FXR command FXB command saves the fare and creates a TST in the PNR for the itinerary. Below we will show you how to use FXB command for an itinerary.

FXB

In the above example, we have booked an itinerary on Y class which is the highest economy class fare. Since we do not know the lowest class of booking to get the best fare for the booked itinerary we will use the FXB command. 

You will notice above once we use the FXB command the itinerary which was in Y class is rebooked in K class which is the lowest fare for the itinerary. FXB command not only rebooks the itinerary is the lowest fare but also stores the TST automatically now we need to simply save the change and itinerary will be rebooked and TST will be stored as displayed in below image.

Next, we will learn how to use the FXA command or Fare quote alternate command. This command is used when a single booking class has different types of RBD or fare basis. There are some airlines which offer more options for a certain type of fares like fares with baggage, without baggage, fares with flexibility without flexibility, etc. In the below example on KLM airlines, you will notice that airline offers several types of fares in a booking class and when you do a normal FXB or FXR command the fare with baggage is not displayed and the lowest fare is displayed. 

In below example we see we priced an itinerary using normal fare command however the system by default priced the lowest fare but without any baggage, Sine this airline offers a lite fare without baggage which is the lowest fare the system by default picks up the lowest airfare. However many travellers actually prefer to have baggage included in the fare especially when travelling internationally. Hence to select the fare with baggage we will now use the FXA commad.

FXA

Once we use the FXA command for the itinerary you will notice that system displays three different types of fares for the same itinerary and same booking class but if you notice carefully Fare basis is different for all three fares offered. The most expensive fare is generally the most flexible but here in this example we will select fare number 2 which is AED 2930.

To select the requested fare you can simply click on the cursor or enter the command FXU02 for selecting fare number 2 or FXU01 for selecting fare number 1.

Here since we are looking for Fare number 2 we clicked on fare number 2 and fare for AED 2930 is selected and TST is priced with 1 piece of baggage. Now if you notice the fare and fare basis both have changed but booking class is still the same.

The final step is to save this fare and TST will be created as shown in the above image. 

Next, we will see how to use FXL command this command is one of those commands which won’t be used quite frequently as it does not consider availability while booking and a TST cannot be created using this command. This command will show you the lowest fare for an itinerary irrespective of fare being available or not.

FXL

If you notice the above image you will see the itinerary is booked on M class of booking which has higher fare but when we do an FXL command the lowest fare possible for this itinerary is displayed. FXL command gives you the lowest fare without considering the availability of the fare. Hence when we try to save the TST for this fare the system rejects the same and no TST is saved. 

This completes our lesson on how to quote for fares on Amadeus in the next lesson we will see how to use Fare shopping command or FXD command in Amadeus.