Welcome to Module 1 of Galileo in this module we shall learn about how to sign on into your Galileo Terminal, how to Emulate into your agency Pseudo city and how to shuffle between work areas.
Galileo is a Reservation software used by travel agents worldwide and currently has around 21 percent global market share making it one of the widely used reservation software. It is owned by Travelport headquartered in Denver USA.For getting started with reservations the first and foremost thing you will require is installation.We won’t be covering installation in this module since its a purely technical aspect which is done by Travelport appointed service engineer.Although the software and installation are completely free the software is not available online or cannot be used without proper configurations. Once the system is configured on your computer and sign on access is created you would be able to sign in and get started.Once the software is installed the agent would be able to access the reservations system
Getting Started.
The very first step is to open it by double-clicking on the Icon which you would see on your Desktop once Galileo is installed.
Once you click on above icon on your desktop the software gradually opens a screen as below however in this section we would be learning native commands on core galileo hence click on the terminal icon on the left.
Once you click on the terminal you will notice the system opens up small windows there may be one or multiple depending on configuration but you can easily add windows as per requirement. This small window is known as terminal. A terminal is your workstation which is divided into several work areas which we shall let you know further in the module.Below is how your terminal would look.
Signing On
The very first command we need to make to get started is to sign on, A sign on will be provided to you by Galileo.The sign on can have numeric or alphabetic characters depending on the agency.
Follow below simple steps to sign on to your terminal.
To sign on into Galileo you have to do a basic entry as below.
Step 1-
SON/ZAA and hit enter.
Explanation:- Sign on with agent initials “AA” –Z is a common identifier for alpha sign on.
Once you make above command the system will prompt you for a password kindly type in the password to sign on to the system.The password will be provided by Galileo itself and can be changed upon your first sign on.
Below is an example of signing in with a numeric sign on.
SON/72660 and hit enter.
Once the password is accepted you will see a message as below.(the below message remains common even if you are using an alphabetic sign on)
Now that you have signed on the next step is to Emulate to your agency work areas.