Category: Smart point

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Smart Point 1.1-Getting Started

SMART POINT (GALILEO)

Galileo Smartpoint is the newest and most enhanced version of Galileo GDS which has been launched by Travelport making learning Galileo simpler and user-friendly by focusing on graphical methods instead of the traditional cryptic (commands) method. By going through below videos you would be easily able to understand how to use smart point. 

 
  • How to set your preference and customize smart point.

In below video, you will learn about how to apply your preferences and how to customize smart point as per your requirement. This video is recommended for students who have knowledge of Galileo GDS or any GDS. Most of the topics covered in this video may not be used when working on a travel itinerary or a reservation but will help in using smart point more efficiently and effectively.

Below are major points which are covered in this video.

Preferences

Application Settings, Window Management, Connection settings, Cryptic Language, configuring quick commands, Programmable keys editor, replay options, automatic update options.

Customization

Language, Theme and color schemes, Font type and size, Connection to different GDS or client ID.

 

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Smart Point 1.5-Advanced-Fare Shopper and Profile

  • Fare Shopper (FS) :- FS or Fare shopper is the newest and most advanced way of looking up and booking for airfares. Using this one single command the agent can look up for best airfares available. In todays, competitive market time and money is of utmost importance and using this command not on saves time but provides one with the most cost-effective option. Fare shopper is optional in certain markets and is a paid tool however one can safely say that it has completely revolutionized the search for looking up an airfare.

Below video covers following points on Fare shopper.

How to use fare shopping command, How to use FS for an existing itinerary and how to book  new itinerary using fare shopping, How to filter  results as per your requirements for e.g.: – Searching for business only or flights on specific airlines or times, FS using calendar option, FS using search option,

 

 

 

  • Profiles

The below video describes how to make use of traveler profiles. Traveler profiles are created mostly for corporate travelers who travel frequently wherein a file is maintained for travelers containing vital information like their passport details, contact numbers, residential address, frequent flyer information, meal preferences, etc. This information enables the agent to quickly make a reservation as the agent can simply pull up the traveler profile and attached it to an existing itinerary. (please note a profile needs to be created first in order to attach it to a reservation)

Below video explains how to pull up traveler profile into a reservation.

 

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Smart Point 1.4-How To Check Fares

  • Fares

In  this Video  you shall learn on fares. Obtaining or knowing the fare for an itinerary is one of the most important factors. The fare or cost of a itinerary is the most detrimental factor for converting prospective sales to actual sale.Hence how to get the best fare for an itinerary is of utmost importance.

Below are all the major points which are covered in this video.

How to check a fare display using smart point, How to check and read fare rules pertaining to a fare, How to understand and read different elements in a Fare display and how to display different types of fares for eg:- Seamen fares,  Private fare for corporates, child fares, etc.

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Smart Point 1.3-Creating a Booking File (PNR)

  • PNR Creation

The below video explains in detail how to create and edit a PNR on Galileo smart point.Galileo smart point offers a clickable and graphical interface to create PNR making it easier for the end user to create a reservation without memorizing any commands.Following are the topics which are covered in this video.

How to create pnr on Smart point, PRINT-Basic requirements of PNR creation, Creating a reservation or PNR using PNR tab and  Editing an existing reservation on smart point.

 

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Smart point 1.2- How to check for Availability and Sell Seats

  •  How to check for Availability: – In below video, you will learn how to search availability on smart point. Smart point offers various ways for looking for a flight availability. You will learn how to read availability and how to use smart points graphical interface to quickly access the required information.Following are the topics which are covered in this video.

Standard Galileo Entries (cryptic entries), Calendar search, Air availability search option from toolbar, # Quick commands 

  • How to sell Seats (confirming itinerary):- The below video explains in detail how to sell or confirm a seat on smart point.Following are the topics which will be covered in this video.

Selling seats from an availability, assigning seats, Checking for FLIFO (flight information)